1. We will send the parcel within 1-4business days after the full payment has been confirmed.
2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
3. service transit time is provided by the carriers and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipment. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
4. If you have not got it within the shipping time, please no hesitate to contact us. We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams. Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.
about return and refund
1. If you are not satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund. It’s that simple!
2. Shipping and handling charges are not refundable.
3. The freight for send back and re-send should be paid by buyer
about Size or Fit Issues:
The sizes are illustrated with specific measurements in the detailed specifications. Please check the specifications before you place an order.
Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services,please contact us first before you leave negative feedback. We will do our best to solve problems and provide you with the best customer services. Thank you for your understand.
Please contact us if you have any questions. You will get a response within 24 hours. Thanks for your supporting, good luck to you.